New Products:
Badami Spots Tangail Saree  More Info |
Abstract Pattern Sarees  More Info |
Royal Blue Mirpuri Katan Saree  More Info |
| About Us SareeGuru are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page. Our Contact details: SareeGuru Suite 107i, Chaucer House 134 Biscot Road Luton Beds LU3 1AX United Kingdom Phone: 01582 480 028 Fax: 01582 459 489 Email: customers [at] sareeguru [dot] com Company Registration Number: 04566682 VAT Registration Number: 859286274 |
| Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to satisfy the order. We accept credit card and cheque payment. We accept Visa, Mastercard, Switch, Delta and Solo. You may send your credit card information via phone, fax or over the Internet. Cheque payment orders are sent once the cheque is cleared by the bank. Special offers such as 3 for the price of 2 are available on selected product range and from certain catalog pages. Hence please check whether special offers are available before placing your order as we are unable to offer discounts afterwards. PLEASE DO NOT SEND CREDIT CARD DETAILS VIA E-MAIL, THIS IS NOT A SECURE METHOD FOR ONLINE PURCHASING! |
| Shipping And Handling For mainland UK we deliver 5 days a week - Monday to Friday excluding Bank Holidays and public holidays. Usually delivery times are between 9.00am - 5.00pm. We aim to deliver within 3 working days following the date your order is placed however our general time given for delivery is 5 working days. If for any reason any items are unavailable we will contact you to arrange an alternative item refund or advise an approximate delivery date. A signature is required on delivery. If you are not in when our couriers first try to deliver they will leave a calling card and take your order back. A further deliver attempt will be made however if they are still unable to deliver the parcel will be held at your local Post Office or delivery deport of which you will be advised on the card left by our couriers. This will be held at the Post Office for a further 2 weeks after which time it will be returned to us. Further re-deliveries may incur a further postal charge |
| Delivery Schedule Each products approximate weight is used to calculate shipping cost. This is far more accurate and fairer to our customers than traditional fixed price. First Class Recorded delivery (UK) If you place an order before 3pm on a working day, we can send it on the same day. Usually next working day. However please allow up to 5 working days. Secure and Safe with proof of postage, delivery tracking and postal insurance. Shipping Charges: Upto 0.5 kg - £2.50 Upto 1.0 kg - £4.50 Upto 1.5 kg - £5.99 Excess 0.25 kg - £1.00 Next Day Recorded Delivery (UK) If you place a next day delivery order before 1pm on a working day, we can send it to you the next working day before 1 pm (except Scottish highlands). Secure and Safe with proof of postage, delivery tracking and postal insurance. Shipping Charges: Upto 0.1 kg - £5.95 Upto 0.5 kg - £6.99 Upto 1.0 kg - £7.99 Upto 1.5 kg - £9.99 Excess 0.25 kg - £1.50 European Union delivery Options Delivery times can vary within the EU, from 3 - 10 working days. We cannot send orders to these specific EU destinations: Channel Islands (Guernsey, Jersey), Canary Islands and San Marino. Orders placed from EU exception territories will be cancelled and funds returned. Mobileguru Limited is not responsible for any currency conversion charges imposed by your credit card company as a result of this. Recorded EU (European Union) delivery If you place a order before 3pm on a working day, we can send it on the same day. Secure and Safe with proof of postage, delivery tracking and postal insurance. Shipping Charges: Upto 0.10 kg - £4.99 Upto 0.25 kg - £5.99 Upto 0.50 kg - £7.99 Upto 1.0 kg - £9.99 Upto 2.0 kg - £14.99 Excess 0.25 kg - £1.50 Recorded Worldwide delivery If you place a order before 3pm on a working day, we can send it on the same day. Delivery times can vary between 7 - 20 working days. Mobileguru Limited is not responsible for any currency conversion charges imposed by your credit card company as a result of this. Secure and Safe with proof of postage, delivery tracking and postal insurance. Shipping Charges: Upto 0.10 kg - £5.99 Upto 0.25 kg - £7.99 Upto 0.50 kg - £10.99 Upto 1.0 kg - £15.99 Upto 2.0 kg - £26.99 Excess 0.25 kg - £1.99 |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges For orders made from the UK or the European Union, 15% VAT is added. All our prices include VAT and it is not possible to offer VAT exclusive prices for customers outside the EU. |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Guarantee We guarantee your satisfaction. All of our products come with a 14 day no quibble guarantee. |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01582 480 028 (International +44 01582 480 028) or fax us on 01582 459 489 or write to us at Suite 107i, Chaucer House 134 Biscot Road Luton Beds LU3 1AX United Kingdom |
| Privacy Policy SareeGuru do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes |
| Returns Policy Returns We will replace or refund most items provided they are returned completely unused and in their original packaging with any appropriate labels and tags intact within 14 days of receipt. You must take reasonable care of the goods and immediately return them to us in the normal way. We will not consider that you have taken reasonable care of the goods if they have been used in a way or to an extent beyond what would be reasonable when examining the goods in a shop before purchase. Please ensure items are adequately packaged and labelled and your order details are enclosed. Postage & Packing costs are non-refundable unless your statutory rights apply. We are not responsible for the items which do not reach us therefore please ask the Post Office for a free Certificate of Postage. You are responsible for the cost and safe return of any items that you are sending back to us and we recommend that all returns are sent via Royal Mail Special Delivery for items valued greater and equal to £250 and/or recorded delivery for items valued greater and/or equal to £30. Do not sign for any items that have their packaging tampered with or damaged. Please contact us before returning any damaged goods. Exchange If you would like to exchange items for another item or another size we will be glad to assist you; however a postal charge of £4.50 will apply. Refunds Refunds will be processed within 28 days of receipt of returns. In keeping with our fraud prevention measures refunds will only be issued in the same form as payments hence we will only refund to the same credit/debit card used to make the purchase and will only issue cheques when payment has been made via Postal Orders. If the refund is still not showing as a credit in your account after 30 days please call our customer services helpline on 0845 519 0096. Unacceptable Returns Cosmetics Hair Accessories or Pierced Jewellery items will be neither exchanged nor refunded due to current Health & Hygiene regulations If you return an item to us outside the terms of our returns policy and your statutory rights do not apply we may not refund you. Missing Items / Damaged goods If any product we supply is damaged or fails to operate correctly, we will provide you with an appropriate remedy e.g. refund, replacement or repair. Simply call our Customer Services Department 0845 519 0096. No decisions can be made regarding the item until the goods are received by our returns department. No claim for short delivery of goods or goods damaged in transit can be entertained unless notification of the shortage or damage is given to us within 3 days of the date of receipt of the goods. Refunds will not be given for products that have been damaged whilst in the care of the customer due to misuse or neglect. Promotional Offers Free gifts sent for any promotional offers would also need to be returned as per above policy. Otherwise normal retail price for this item would be deducted from any refunds given. Customers from outside UK please contact us before returning any items Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm |
| Remittance Terms See Returns Policy for Remittance Terms and Conditions |